Chic ReturnEase - Return Guarantee

For AUD $2.95 at checkout, Australian customers can enjoy free shipping for one return within 30 days, no questions asked. All return items from the same order must be sent together; a second return under the same order is not covered. *Currently only available for Australian customers, but we are working to expand it for international returns soon. International customers who purchase by mistake can request a refund.

• If an item is listed as pre-order, the item is not currently in stock.
• If you have a pre-order item in your order and it is an order delivering outside of Australia, all items will be held until the pre-order item is ready for delivery. If you would like to receive the other items first, please place separate orders.
• The date provided is an estimate only, which the item may arrive earlier or later.
• When the item is on its way to you, an email will be sent to you.
• Pre-order items will be sent by standard shipping only.
• Pre-orders are not eligible for refunds or exchanges until the item is delivered.
• Click here to track the status of your pre-order and get delivery updates.

We are experiencing a high volume of orders and shipping may be delayed. We apologise for the inconvenience and appreciate your patience.

We aim to dispatch orders within 2 business days.

Australia

• Enjoy Free Delivery on orders over $75 (or $6.95 for orders under $75)
• Enjoy Free Express Delivery on orders over $100 (or $8.95 for orders under $100)

New Zealand

• Get Free Standard Shipping on orders over $150 NZD
• Get Free Express Shipping on orders over $250 NZD

United States

• Get Free Standard Shipping on orders over $150 USD
• Get Free Express Shipping on orders over $500 USD

Singapore

• Get Free Standard Shipping on orders over $200 AUD
• Get Free Express Shipping on orders over $400 AUD

For all international shipping options, click here.

Returns 30 Days from the date of purchase can be accepted with the following conditions: Item(s) must be returned in their original condition and packaging, unworn, unwashed, unmarked, unaltered, undamaged, and with all tags attached.

Items marked with "FINAL SALE" are clearance items that cannot be returned.

For more info, please refer to our detailed Return Page.